Where to Buy Shinkansen Tickets? A Complete Guide for First-Time Visitors to Japan

For foreign travelers visiting Japan or those planning domestic trips, the Shinkansen is a convenient and comfortable mode of transportation.

However, have you ever wondered, “Where can I buy Shinkansen tickets?” In fact, Shinkansen tickets cannot be purchased at every station, and there are several options available for buying them.

In this article, we will explain in detail how to purchase tickets at station counters (Midori no Madoguchi), through reserved seat ticket machines, and via convenient online services (SmartEX and Eki-net).

We’ll also cover tips to avoid sold-out tickets when buying on the day of travel, how to purchase non-reserved seat tickets, and strategies for buying round-trip tickets at a lower cost.

Additionally, we’ll discuss how to purchase tickets at convenience stores, the process of buying tickets for the popular “Nozomi” train between Tokyo and Osaka, and how to pay with a credit card.

This guide aims to make purchasing Shinkansen tickets easy and stress-free, even for first-time travelers. Be sure to use this as a helpful reference for your journey.

Where to Buy Shinkansen Tickets? A Guide to the Main Purchasing Methods

Can You Buy Tickets On the Spot at Any Station?

Shinkansen tickets can be purchased at many stations, but not every station offers this service.

Tickets are mainly available at major stations where Shinkansen trains operate and at large JR stations.

For example, at large stations such as Tokyo Station, Shin-Osaka Station, Nagoya Station, and Hakata Station, you can buy Shinkansen tickets at Midori no Madoguchi (JR ticket offices), ticket vending machines, and dedicated service counters. Additionally, major JR stations in regional areas often sell Shinkansen tickets as well.

On the other hand, at small local stations or unmanned stations, purchasing Shinkansen tickets may not be possible.

In such cases, it’s recommended to book online in advance or purchase tickets at a major station when transferring trains.

Moreover, even if the station is not a Shinkansen stop, you can still buy tickets at stations equipped with a Midori no Madoguchi or reserved seat ticket vending machines.

These machines support multiple languages, making them easy for international travelers to use.

Is Ticket Purchase Possible on the Day of Travel? Tips to Avoid Sold-Out Situations

For international travelers visiting Japan, it is possible to purchase Shinkansen tickets on the same day.

You can easily buy tickets just before departure using ticket vending machines, the Midori no Madoguchi (JR Ticket Office), or online services like Eki-net and SmartEX.

Important Points to Note When Buying on the Day of Travel

However, during peak seasons such as Golden Week, New Year holidays, and summer vacation, as well as on weekends or for popular routes like Tokyo–Osaka, reserved seats can sell out quickly.

This may be an unexpected inconvenience for tourists, so it’s important to plan ahead.

Tips to Avoid Sold-Out Situations: Advice for International Travelers

1. Use Non-Reserved Seats
   Even if reserved seats are sold out, you can still board with a non-reserved seat ticket. However, during busy periods, you may have to stand, so be prepared for that possibility.
2. Arrive Early to Allow Extra Time
   If purchasing on the day of travel, it’s recommended to arrive at the station 1–2 hours before departure. Major stations like Tokyo Station and Shin-Osaka Station have English-speaking staff and dedicated service counters, ensuring a smooth purchasing process.
3. Consider Multiple Train Options
   If the Nozomi is fully booked, you might still find available seats on other Shinkansen services like the Hikari or Kodama. While these trains may take a bit longer, securing a seat is often easier.
4. Take Advantage of Online Reservations (SmartEX & Eki-net)
   Both SmartEX and Eki-net offer easy online booking with English support. You can also pay by credit card, allowing you to secure your seat in advance for peace of mind.
5. Consult Staff at Midori no Madoguchi
   At stations with English-speaking staff, you can get friendly assistance in checking seat availability and recommendations for alternative trains. Additionally, station signage is often displayed in multiple languages, including English, Chinese, and Korean, making it easy to navigate.

Emergency Tips

• If you can’t secure a seat, be prepared to stand in the non-reserved section.
• During peak seasons, JR Pass holders are also numerous, so acting even earlier is advisable.
• Major stations have Tourist Information Centers that offer multilingual support.

In conclusion, same-day ticket purchases are possible, but for busy travel days, making reservations in advance or taking early action is recommended.

Use these tips to ensure a smooth and comfortable Shinkansen journey in Japan.

When Can You Buy Tickets in Advance? A Guide to Reservation Start Dates

You can purchase Shinkansen tickets starting from 10:00 AM, exactly one month (30 days) before your travel date.

This rule applies uniformly across all JR Group lines in Japan, and tickets become available at the same time through reserved seat ticket machines, Midori no Madoguchi (JR Ticket Offices), and online reservation services like Eki-net and SmartEX.

Booking Timelines for Online Reservation Services

• Eki-net: You can submit an advance reservation request starting from one month and one week before your travel date. However, this is a provisional booking, and your seat will be automatically confirmed at 10:00 AM one month before your travel date. This feature is especially useful for securing seats on popular routes during busy seasons.
• SmartEX: Reservations are generally available from one month before the travel date. Payment via credit card is required, and the service is available in English, making it convenient for international travelers.

Recommended Times to Book in Advance

Japan has several peak travel seasons, during which seats can sell out quickly. It’s important to book early, especially during the following periods:

• Golden Week (Late April to Early May)
• Obon Holidays (Mid-August)
• New Year Holidays (Late December to Early January)

During these times, seats may sell out within just a few hours after tickets go on sale. If your travel plans are set, it’s recommended to make your reservation as soon as possible.

Important Notes for Japan Rail Pass (JR Pass) Users

If you’re using the Japan Rail Pass, which is available for international tourists, you can only reserve seats after exchanging your voucher for the actual pass upon arrival in Japan. Advance reservations online are not possible with the JR Pass, so make sure to visit a ticket counter as soon as you arrive to secure your seats.

Book Early for Peace of Mind

• Regular Periods: Booking from one month before the travel date is usually sufficient.
• Peak Seasons: Secure your seat early using advance reservation services like Eki-net.
• JR Pass Holders: Make reservations immediately after arriving in Japan.

Once your travel schedule is confirmed, making your Shinkansen reservations early will ensure a smooth and comfortable journey across Japan.

How to Buy Tickets at the Midori no Madoguchi

The Midori no Madoguchi (JR Ticket Office) is a staffed ticket counter located at major JR stations across Japan.

For international travelers, one of its biggest advantages is the ability to consult directly with staff when purchasing tickets, offering peace of mind and personalized assistance.

Steps for Purchasing Tickets

1. Find the Ticket Office
   Look for the green sign labeled “Midori no Madoguchi” inside the station. In larger stations, there are often signs in English and other languages to help guide you.
2. Communicate Your Ticket Request
   At the counter, providing the following details will make the process smoother. If needed, you can show a note or display the information on your smartphone:

• Destination (e.g., from Tokyo to Osaka)
• Date and preferred time of travel
• Train name (e.g., “Nozomi”) or preferred type (faster train, scenic route, etc.)
• Seat type (reserved seat, non-reserved seat, Green Car, etc.)
• Whether it’s a one-way or round-trip ticket

1. Make Your Payment
   You can pay for your ticket using cash or a credit card. Most ticket offices accept major international cards such as VISA, MasterCard, and AMEX.
2. Receive Your Ticket
   Once payment is complete, you will receive your train ticket and, if applicable, a reserved seat ticket. Be sure to check the details, including the travel date, seat number, and departure time, before leaving the counter.

Key Points When Purchasing

• Choose a Counter with English-Speaking Staff
  Major stations in cities like Tokyo, Osaka, and Kyoto often have staff who speak English. If unsure, you can politely ask, “Do you speak English?”
• Prepare Information in Advance
  If you’re concerned about language barriers, write down your destination and travel details to show the staff. Alternatively, showing your itinerary using a map app (like Google Map) can be very effective.
• Book in Advance During Peak Seasons
  The ticket office can get very crowded during busy periods like New Year’s holidays, Golden Week, and Obon. To avoid long lines, it’s recommended to book tickets online in advance or visit the ticket office early.
• Important Notes for Japan Rail Pass (JR Pass) Users
  If you’re using a JR Pass, you can reserve seats for free by presenting the pass. However, reservations can only be made after exchanging your JR Pass voucher. Make sure to visit the ticket office soon after arriving in Japan to secure your seats.

Pros and Cons of Using the Midori no Madoguchi

• Pros:
• Direct interaction with staff provides reassurance
• Ideal for complex travel plans or special seat requests
• Many offices offer multilingual support, especially in major stations
• Cons:
• Long wait times during peak hours
• Limited operating hours (generally open from around 7 AM to 9 PM)
• Some locations may have limited English-speaking staff

The Midori no Madoguchi is a reliable option, especially for first-time visitors to Japan or those unfamiliar with online booking systems.

It’s particularly helpful when dealing with complicated transfers or specific seat preferences.

Preparing your travel information in advance will make the ticket purchasing process even smoother.

How to Buy Shinkansen Tickets Using a Ticket Vending Machine

In Japan, Shinkansen tickets can be easily purchased from ticket vending machines located in train stations. Many of these machines support multiple languages, making them a convenient option for international travelers.

Here’s a step-by-step guide on how to use these machines effectively.

Types of Ticket Vending Machines

There are two main types of vending machines at stations:

• Regular Ticket Machines (普通券売機)
  These are primarily used for purchasing short-distance tickets and local train fares. They often do not support Shinkansen ticket purchases.
• Shinkansen Ticket Machines (指定席券売機)
  These machines are dedicated to Shinkansen tickets, allowing you to buy reserved seats, non-reserved seats, and Green Car tickets. They usually offer multilingual support in English, Chinese, Korean, and more, making them ideal for foreign travelers.

Steps for Purchasing Tickets at a Vending Machine

1. Select Your Language
   On the machine’s screen, start by selecting your preferred language. Most Shinkansen machines offer options like English, Chinese, Korean, and French.
2. Choose the Type of Ticket

• Tap the button for “Shinkansen”.
• Select whether you need a one-way ticket or a round-trip ticket.

1. Select Your Departure and Destination Stations
   The machine will often automatically display your current station. Choose your destination from the list or map, which commonly features icons for major cities like Tokyo, Osaka, Kyoto, and Nagoya.
2. Choose the Date and Time of Travel
   Select your travel date from the calendar and specify your preferred departure time. You can also purchase same-day tickets.
3. Select the Train and Seat Type

• Train Type: Choose from options like Nozomi, Hikari, or Kodama.
• Seat Type: Pick between reserved seats, non-reserved seats, or Green Car (first-class) seats.

1. Enter the Number of Passengers
   Specify the number of adults and children traveling.
2. Select Your Payment Method

• Cash: Insert Japanese yen bills and coins.
• Credit Card: Most machines accept major cards like VISA, MasterCard, AMEX, etc. A PIN code may be required.

1. Receive Your Tickets
   After completing your payment, the machine will print your train ticket and, if applicable, your reserved seat ticket. If you paid in cash, don’t forget to collect your change.

Tips for Using Ticket Vending Machines

• Easy and Intuitive to Use
  The machines are user-friendly, with clear on-screen instructions. Multilingual support makes it easy even for first-time users.
• Avoid Long Lines
  If the Midori no Madoguchi (JR Ticket Office) is crowded, vending machines can save you time with shorter queues.
• IC Cards May Not Be Compatible
  You cannot purchase Shinkansen tickets using IC cards like Suica or PASMO at these machines. Ensure you have cash or a credit card if needed.

Important Considerations

• Not Ideal for Complex Journeys
  If your trip involves multiple transfers or special discounts, it’s better to purchase your ticket at a staffed counter.
• Limited Operating Hours
  Some machines do not operate 24/7. Check in advance if you plan to buy tickets late at night or early in the morning.
• Ticket Changes or Cancellations
  To modify or cancel a ticket purchased from a machine, you’ll need to visit the Midori no Madoguchi for assistance.

Shinkansen ticket vending machines are designed to be accessible for international travelers, with comprehensive language support.

By familiarizing yourself with the process in advance, you’ll find it easy to purchase your tickets when in Japan.

They are especially convenient for short-distance trips and same-day travel. If you encounter any difficulties, don’t hesitate to ask nearby station staff for help—they are usually very friendly and helpful.

Is It Possible to Buy Shinkansen Tickets at Convenience Stores?

In Japan, it is possible to purchase Shinkansen tickets at convenience stores.

This is a particularly convenient option for international travelers, as it allows you to arrange tickets easily without needing to visit a train station.

Here’s a detailed guide on how to buy Shinkansen tickets at convenience stores and important points to keep in mind.

Types of Shinkansen Tickets Available at Convenience Stores

You can purchase the following types of tickets at convenience stores:

• Reserved Seat Tickets
• Non-Reserved Seat Tickets
• Discount Tickets (Early-bird offers or package deals)
• Package Tickets Offered by Travel Agencies

However, note that not all Shinkansen routes or time slots are available, and there may be some restrictions depending on the store and system.

Major Convenience Store Chains Offering Ticket Purchases

• Seven-Eleven
• Lawson
• FamilyMart

These stores have multimedia kiosks installed, allowing you to reserve and purchase Shinkansen tickets directly from the machine.

Steps for Purchasing Shinkansen Tickets at a Convenience Store

1. Find the Kiosk
   Look for the touchscreen kiosk inside the store. They are known as “Multicopy Machines” at Seven-Eleven, “Loppi” at Lawson, and “FamiPort” at FamilyMart.
2. Select the Language
   The default language is Japanese, but many kiosks support English, Chinese, and Korean. Selecting your preferred language makes the process easier for international travelers.
3. Choose the Shinkansen Ticket Option
   On the screen, select the menu for “Tickets” or “Transportation”, then choose “Shinkansen”.
4. Enter Departure and Destination Stations
   Input your departure station (e.g., Tokyo, Osaka) and your destination station.
5. Specify Date and Time
   Select your desired travel date and departure time.
6. Select the Seat Type
   Choose between reserved seats, non-reserved seats, or Green Car seats based on your preference.
7. Confirm Details and Print the Voucher
   After reviewing the details, the machine will print an application voucher (receipt or reservation slip).
8. Pay at the Register
   Take the voucher to the cashier, where you can pay with cash or a credit card. After payment, you will receive your official Shinkansen ticket or a ticket exchange slip.

Benefits of Buying Shinkansen Tickets at Convenience Stores

• Available 24/7 at Many Locations
  Most convenience stores are open 24 hours, allowing you to purchase tickets even late at night or early in the morning.
• No Need to Visit Busy Train Stations
  You can buy tickets at a store near your home, hotel, or any convenient location, avoiding long queues at train stations.
• Multilingual Support for Ease of Use
  The kiosks in major convenience stores offer multilingual interfaces, making the process smooth for international travelers.

Important Points to Note

• Learning the Kiosk Operation
  While the interface is user-friendly, it may feel slightly complex for first-time users. If unsure, don’t hesitate to ask the store staff for assistance.
• Payment Deadlines Apply
  After printing the voucher, you usually need to complete payment within 30 minutes at the register. Failing to do so may void your reservation.
• Changes and Cancellations Might Not Be Allowed
  Tickets purchased at convenience stores generally cannot be changed or canceled after payment. In case of issues, you may need to visit a JR station ticket office for assistance.
• Some Discount Tickets May Not Be Available
  Certain promotional tickets or early-bird discounts are only available online or at station ticket counters, so check in advance if you’re looking for specific deals.

Purchasing Shinkansen tickets at convenience stores is a flexible and convenient option, especially when you don’t have easy access to a train station or wish to avoid crowds.

However, since there are some operational and cancellation limitations, it’s recommended to familiarize yourself with the process beforehand.

If you encounter any issues, the friendly staff at the convenience store will usually be happy to help.

Online Official Website: Booking with SmartEX and Eki-net

When purchasing Shinkansen tickets, using online services allows for quick and efficient reservations. Two highly recommended official services are “SmartEX” and “Eki-net”, both equipped with convenient features, especially for international travelers. Here’s an in-depth look at their features and how to use them.

What is SmartEX?

SmartEX is an online service that allows you to reserve tickets for the Tokaido and Sanyo Shinkansen lines. It’s particularly convenient for travelers using the “Nozomi” train between Tokyo and Osaka.

• Coverage Area: Tokaido Shinkansen (Tokyo to Shin-Osaka), Sanyo Shinkansen (Shin-Osaka to Hakata)
• Supported Languages: Japanese, English, Chinese, Korean, making it user-friendly for international travelers
• Payment Method: Primarily credit card payments, including cards issued overseas

Benefits of SmartEX

1. Book Anytime, Anywhere
   You can make reservations 24/7 from your smartphone or computer, even from overseas before your trip.
2. Easy Reservation Changes
   Modifying your reservation online is simple and often free of charge, making it ideal for flexible travel plans.
3. Exclusive Online Discounts
   Special deals like “EX Early Discount” are available, allowing you to purchase tickets at lower prices compared to standard fares.

How to Use SmartEX

1. Access the Official Website or App
2. Register for a Free Account
3. Enter Your Departure/Arrival Stations and Travel Date
4. Select Your Preferred Train and Seat Type (Reserved or Non-Reserved)
5. Enter Your Credit Card Information for Payment
6. After Booking, Receive Your Ticket via IC Card or Collect It at a Ticket Machine

What is Eki-net?

Eki-net is an online booking service that’s especially convenient for the Tohoku, Hokkaido, Joetsu, and Hokuriku Shinkansen lines. It’s popular among international travelers, particularly those heading to northern Japan.

• Coverage Area: Tohoku Shinkansen, Hokkaido Shinkansen, Joetsu Shinkansen, Hokuriku Shinkansen, etc.
• Supported Languages: Primarily in Japanese, but you can use browser translation features for other languages
• Payment Method: Credit card payments are common, but cash payments at stations are also possible

Benefits of Eki-net

1. Great Discounts for Early Bookings
   Discounts like “Eki-net Tokudane” can offer up to 50% off on certain routes if booked early.
2. Flexible Payment Options
   After booking online, you can pay in cash at the station, making it convenient if you don’t have a credit card.
3. Covers a Wide Range of Routes
   It supports reservations for Shinkansen and limited express trains across eastern Japan, perfect for long-distance travel.

How to Use Eki-net

1. Visit the Official Website and Register for a Free Account
2. Input Your Departure/Arrival Stations and Travel Date
3. Choose Your Desired Train and Seat Type
4. Select a Payment Method (Credit Card or Pay at the Station)
5. Collect Your Ticket at a Station Ticket Machine or Counter

Key Differences Between SmartEX and Eki-net

Feature	SmartEX	Eki-net
Coverage Area	Tokaido & Sanyo Shinkansen	Tohoku, Hokkaido, Joetsu, Hokuriku Shinkansen
Discounts	EX Early Discount	Eki-net Tokudane Discount
Language Support	Multilingual (English, Chinese, etc.)	Japanese (browser translation recommended)
Payment Methods	Credit Card Only	Credit Card or Cash at Stations
Ticket Collection	Via IC Card or Ticket Machines	Collect at Ticket Machines or Counters

Important Points for Online Purchases

• Reliable Internet Connection Required
  Ensure you have access to Wi-Fi or mobile data when using these services in Japan.
• Account Registration Is Mandatory
  Both services require free account registration. Registering in advance will make your booking process smoother.
• Cancellation and Change Fees
  Changes or cancellations close to your departure date may incur fees, so check the terms when booking.

For purchasing Shinkansen tickets online, SmartEX and Eki-net offer convenient and flexible options. Choose based on your travel region and needs. If you’re an international traveler, SmartEX is highly recommended due to its robust multilingual support. By booking in advance, you can enjoy a stress-free and cost-effective travel experience in Japan.

Can You Purchase Shinkansen Tickets with a Credit Card?

Yes, you can purchase Shinkansen tickets using a credit card.

Credit cards are accepted at ticket counters, vending machines, and through online reservation services. This is especially convenient for international travelers as it eliminates the need to carry large amounts of cash.

Using a Credit Card at Ticket Counters and Vending Machines

At Midori no Madoguchi (JR Ticket Office) and reserved seat ticket vending machines, credit card payments are accepted. The following major international brands are supported:

• Accepted Cards: VISA, MasterCard, JCB, AMEX, Diners Club, and others
• Required Documents: Your credit card and, in some cases, your passport for identity verification

Using a Credit Card for Online Reservations

Online services such as SmartEX and Eki-net primarily accept credit card payments.

• SmartEX: Accepts internationally issued credit cards and offers multilingual support.
• Eki-net: Supports major domestic and international credit cards. After booking, you will need to collect your ticket at the station.

Important Points to Consider

• Confirm Your PIN: Some vending machines may require you to enter your PIN. Make sure you know it beforehand.
• Restrictions on International Cards: Older vending machines may not accept credit cards issued outside Japan. In such cases, purchasing tickets at a staffed counter is recommended.
• Transaction Fees: Your credit card company may charge foreign transaction fees, so review your statement after your purchase.

Using a credit card is widely accepted when purchasing Shinkansen tickets, both at stations and online. It’s a smooth and convenient payment method, especially for international travelers. To ensure a hassle-free experience, confirm your card’s compatibility and PIN before your trip, allowing you to enjoy seamless travel across Japan.

Where to Buy Shinkansen Tickets? Convenient and Cost-Effective Purchase Methods

Understanding Shinkansen Tickets: Basic Fare, Limited Express, and Green Car

To ride the Shinkansen, different types of tickets are required. By understanding the roles and features of each, you can enjoy a smooth and comfortable journey.

Here, we’ll explain the differences and details of Basic Fare Tickets, Limited Express Tickets, and Green Car Tickets.

1. What is a Basic Fare Ticket?

A Basic Fare Ticket is the fundamental ticket that covers the base fare from the departure station to the destination. This ticket is calculated based on the distance traveled and is required for all types of trains, not just the Shinkansen.

• Purpose: Covers the basic fare for travel between stations
• Key Point: Essential for all train journeys
• Note: For Shinkansen travel, a Basic Fare Ticket alone is not sufficient—you’ll also need a Limited Express Ticket

2. What is a Limited Express Ticket?

A Limited Express Ticket is an additional ticket required to ride limited express trains like the Shinkansen. Since the Shinkansen is classified as a limited express train, this ticket must be combined with the Basic Fare Ticket. There are two types of Limited Express Tickets:

• Reserved Seat Ticket: Guarantees an assigned seat, ensuring you’ll have a seat even during busy times
• Non-Reserved Seat Ticket: Allows you to sit in any available seat in the non-reserved cars; however, you may need to stand during peak hours

3. What is a Green Car?

The Green Car is equivalent to first-class on the Shinkansen. It offers more spacious seating, a quiet environment, and additional comfort compared to regular reserved seats. To use the Green Car, you need a Green Car Ticket in addition to the Basic Fare and Limited Express Tickets.

• Features: Wide seats, extra legroom, and a quieter atmosphere
• Services: Premium seating with reclining seats, footrests, and ample space
• Cost: More expensive than standard reserved seats but popular for travelers seeking extra comfort

4. How to Combine Tickets

When traveling on the Shinkansen, you need to combine tickets based on your preferred seat type and service:

• For Non-Reserved Seats:
  Basic Fare Ticket + Non-Reserved Seat Limited Express Ticket
• For Reserved Seats:
  Basic Fare Ticket + Reserved Seat Limited Express Ticket
• For Green Car Seats:
  Basic Fare Ticket + Reserved Seat Limited Express Ticket + Green Car Ticket

This combination forms the basic ticket set for Shinkansen travel. For long-distance journeys or busy seasons, opting for reserved seats or Green Cars can make your trip more comfortable.

5. Additional Points to Consider

• Gran Class: A premium class above the Green Car, offering luxurious services and amenities. A separate Gran Class ticket is required.
• Child Fares: Children aged 6–11 pay half the fare, while children under 6 can ride for free without a seat (one child per paying adult).
• Japan Rail Pass: If you’re using the JR Pass, you can reserve seats for free, and some passes even allow access to Green Cars.

To ride the Shinkansen, you need a Basic Fare Ticket along with a Limited Express Ticket, and optionally a Green Car Ticket depending on your travel preferences. Understanding the role of each ticket helps you choose the best combination for a comfortable journey. Consider your travel plans, budget, and comfort needs to select the most suitable ticket option for your trip.

How to Buy Non-Reserved Shinkansen Seats

Non-reserved seats on the Shinkansen are a convenient option for flexible travel schedules since you don’t need to select a specific train or seat in advance. Here’s a guide on how to buy non-reserved tickets and tips to avoid crowds.

How to Buy Non-Reserved Seats

1. Purchase from Ticket Vending Machines
   You can easily buy tickets from reserved seat vending machines or regular ticket machines located at stations.

• Select your preferred language (many machines are multilingual)
• Choose your travel section and the number of passengers
• Select “Non-Reserved Seat” and complete the payment

1. Buy at the Midori no Madoguchi (Ticket Office)
   Simply tell the staff at the ticket office that you’d like to purchase a non-reserved seat ticket, along with your destination and travel date. This is a reassuring option for those who are not confident in Japanese.
2. Purchase Online
   Services like “SmartEX” and “Eki-net” allow you to purchase non-reserved seat tickets online. After booking, you can collect your ticket at the station’s vending machines or ticket counters.
3. Purchase from Travel Agencies or Convenience Stores
   Some travel agencies and convenience stores (e.g., Lawson, FamilyMart) also sell non-reserved seat tickets. However, note that changes after issuing the ticket may be difficult.

Important Notes When Using Non-Reserved Seats

• High Occupancy During Busy Seasons
  During major holidays, standing may be necessary even with a non-reserved ticket. In such cases, consider booking a reserved seat to avoid discomfort.
• Varied Number of Non-Reserved Cars Depending on the Train
  The “Nozomi” has fewer non-reserved cars, while the “Hikari” and “Kodama” have more. If securing a seat is a priority, opt for the “Hikari” or “Kodama.”
• Tickets Are Valid on Later Trains If You Miss Yours
  Non-reserved tickets can be used on any subsequent train on the same route, offering flexibility if your schedule changes unexpectedly.

Non-reserved seats offer cost-effective and flexible travel options.

However, to avoid inconvenience, advance ticket purchase and early arrival at the platform are key. By planning ahead, you can enjoy a comfortable Shinkansen journey with ease.

How to Buy Round-Trip Shinkansen Tickets at a Discount

Purchasing round-trip Shinkansen tickets at the regular price can be expensive. However, by utilizing a few strategies, you can save money on your travels. Here are specific methods to get cheaper round-trip tickets.

1. Take Advantage of Round-Trip Discounts

The Shinkansen offers a round-trip discount for journeys over a certain distance. For example, if the one-way distance exceeds 601 km, the fare portion of the ticket receives a 10% discount. This is particularly beneficial for long-distance routes like Tokyo–Shin-Osaka or Tokyo–Hiroshima.

• Condition: You must travel the same route for both the outbound and return trips.
• Note: The discount applies only to the base fare, not the express surcharge.

2. Use Online Reservation Services

Online reservation platforms like “SmartEX” and “Eki-net” offer special round-trip discount plans.

• SmartEX
  Ideal for travelers using the Tokaido and Sanyo Shinkansen. Early reservations can provide discounts of up to 20%.
• Eki-net
  Offers discounted tickets for the Tohoku, Hokkaido, Joetsu, and Hokuriku Shinkansen. Early bird deals like “O-saki ni Tokudane” can significantly reduce costs when booked in advance.

3. Use JR Tokai Tours and Travel Packages

Travel agencies and official JR package tours offer plans that combine round-trip Shinkansen tickets with accommodations. In many cases, packages from JR Tokai Tours and major travel agencies are cheaper than purchasing tickets separately.

• Benefits:
• Cost savings with accommodation included
• Discounts may apply even during peak seasons
• Wide selection of train options

4. Utilize Shareholder Discount Coupons

With JR shareholder discount coupons, you can receive up to 50% off the base fare and express surcharge. Even if you’re not a shareholder, these coupons are available for purchase at ticket shops or online.

• Coupons have an expiration date
• Restrictions may apply during busy seasons

To get the best deal on round-trip Shinkansen tickets, it’s crucial to leverage discount systems and online reservation services.

In addition to round-trip discounts, consider options like travel packages or shareholder coupons to maximize your savings. Before purchasing, compare multiple options to find the plan that best suits your travel needs.

How to Purchase “Nozomi” Tickets for Between Tokyo and Osaka

When traveling between Tokyo and Osaka, the “Nozomi” Shinkansen is the fastest and most convenient option. There are several easy ways to purchase tickets for this train.

First, you can buy your ticket at the Midori no Madoguchi (JR Ticket Office) at the station. The staff will assist you directly, making it a reassuring option, especially for first-time travelers. Simply tell them your destination, preferred date and time, and seating choice to complete your purchase smoothly.

Another method is using the automatic ticket vending machines available within the station. These machines support multiple languages, and you can follow the on-screen instructions to buy your ticket easily. Just select your departure and arrival stations, choose the “Nozomi” train, decide between a reserved or non-reserved seat, and proceed with the payment.

Online booking is also very convenient. Services like “SmartEX” and “Eki-net” allow you to make reservations in advance from your smartphone or computer. “SmartEX” is particularly useful as it can be accessed from overseas and supports credit card payments.

Additionally, you can make advance reservations through travel agencies and at certain convenience stores. You can book your ticket using a kiosk at the store, then pay and collect the ticket at the counter. However, note that you cannot purchase Shinkansen tickets directly without a prior reservation at convenience stores.

Lastly, regarding payment methods, credit cards are accepted for almost all purchase options. Payments made through online reservations and ticket vending machines are especially smooth and convenient.

In summary, you can purchase “Nozomi” tickets through ticket offices, vending machines, online platforms, travel agencies, and convenience stores. Choose the method that suits you best and enjoy a comfortable Shinkansen journey.

Using the Japan Rail Pass for Shinkansen Travel

The Japan Rail Pass is a special rail pass designed for foreign tourists visiting Japan, offering an economical way to travel on most JR-operated trains. It is also valid for Shinkansen (bullet trains), making long-distance travel both affordable and convenient.

Types of Shinkansen Available with the Japan Rail Pass

With the Japan Rail Pass, you can use Shinkansen trains operated by the JR Group, including the Tokaido, Sanyo, and Kyushu Shinkansen lines. Trains such as the “Hikari,” “Kodama,” “Sakura,” and “Tsubame” are all covered.

However, it’s important to note that the pass does not cover the fastest services, specifically the “Nozomi” and “Mizuho” trains.

For example, when traveling between Tokyo and Osaka, the “Nozomi” is the fastest option, but Japan Rail Pass holders must take the “Hikari.” Although the “Hikari” makes a few more stops, it’s still a fast and comfortable choice, with only about 20–30 minutes more travel time compared to the “Nozomi.”

How to Purchase and Exchange the Japan Rail Pass

The Japan Rail Pass cannot be purchased within Japan. You must buy it online or from authorized vendors outside of Japan before your trip. After purchasing, you’ll receive an Exchange Order, which you need to exchange for the actual pass at designated JR ticket offices upon arrival in Japan—commonly at major airports or large train stations.

When exchanging the pass, you’ll need to present your passport with a temporary visitor visa stamp, as the pass is only available to tourists on short-term stays.

How to Use Reserved and Non-Reserved Seats with the Japan Rail Pass

With the Japan Rail Pass, you can ride in both reserved and non-reserved seat cars for free. However, for a more comfortable journey, especially during busy seasons, it’s recommended to reserve a seat in advance.

You can reserve seats through the following methods:

1. Midori no Madoguchi (JR Ticket Office): Visit any major JR station, show your pass, and request a seat reservation.
2. Ticket Vending Machines: Some machines allow you to make seat reservations using your Japan Rail Pass.
3. Travel Agencies: JR-affiliated travel agencies can also assist with seat reservations.

If you prefer, you can board non-reserved cars without a reservation. Simply show your pass at the manned gate when entering the station and find an available seat.

Important Notes When Using the Japan Rail Pass

• Passing Through Ticket Gates: Unlike regular tickets or IC cards, the Japan Rail Pass cannot be used at automatic ticket gates. Always show your pass to the staff at the manned gate when entering and exiting stations.
• Validity Period: The pass is valid for consecutive days (7, 14, or 21 days), starting from the date you choose when activating it. Once activated, the period cannot be changed, so plan your schedule carefully.
• No Need for Additional Express Tickets: The pass covers both basic fares and express fees, meaning you don’t need to pay extra for Shinkansen or limited express trains (except when using Green Cars or Gran Class, which require an upgrade fee).

Pros and Cons of the Japan Rail Pass

Pros:

• Significant cost savings for long-distance travel.
• Wide coverage of JR lines across Japan, offering great flexibility for travel plans.
• Unlimited rides, making it easy to adjust your itinerary as needed.

Cons:

• The fastest Shinkansen services, “Nozomi” and “Mizuho,” are not covered, which can limit travel speed.
• May not be cost-effective for short trips or limited travel within a small region.
• Must be purchased before arriving in Japan, requiring advance planning.

The Japan Rail Pass is an excellent and economical option for tourists traveling extensively throughout Japan. If you plan to take multiple Shinkansen rides or explore different regions, the cost benefits are considerable.

However, be sure to understand its limitations and complete the necessary steps for exchange upon arrival. By using the pass wisely, you’ll enjoy a smooth and budget-friendly rail experience in Japan.

Here are some key Japanese terms from “Data A” that may be unfamiliar to first-time visitors to Japan, along with English explanations to help understand their meaning:

Key Japanese Terms and Explanations

1. みどりの窓口 (Midori no Madoguchi)

• A staffed JR ticket office found in major train stations across Japan. Here, travelers can purchase train tickets, make seat reservations, and get assistance from JR staff. The name “Midori no Madoguchi” literally means “Green Window” due to its green signage.

1. 指定席券売機 (Shitei-seki Kenbaiki – Reserved Seat Ticket Machine)

• A ticket vending machine that allows passengers to purchase Shinkansen tickets, including reserved seats. These machines often support multiple languages like English, Chinese, and Korean.

1. 新幹線 (Shinkansen)

• Japan’s famous high-speed bullet train network, known for its punctuality, speed, and safety. Major lines include the Tokaido, Sanyo, and Tohoku Shinkansen.

1. のぞみ (Nozomi)

• The fastest service type on the Tokaido and Sanyo Shinkansen lines, stopping only at major stations. Note that Japan Rail Pass holders cannot use Nozomi trains.

1. ひかり (Hikari)

• A slightly slower Shinkansen service than Nozomi, stopping at more stations. Available for Japan Rail Pass holders.

1. こだま (Kodama)

• The slowest Shinkansen service on the Tokaido and Sanyo lines, stopping at all stations along the route.

1. さくら (Sakura) / つばめ (Tsubame)

• Shinkansen services operating on the Kyushu and Sanyo Shinkansen lines. Sakura is a semi-fast train, while Tsubame is slower, making more stops.

1. ジャパンレールパス (Japan Rail Pass)

• A special rail pass for foreign tourists that offers unlimited travel on most JR trains, including Shinkansen (except Nozomi and Mizuho). It must be purchased outside Japan or online in advance.

1. えきねっと (Eki-net)

• JR East’s official online ticket reservation platform for booking Shinkansen and express train tickets, popular for routes in eastern Japan, including the Tohoku region.

1. SmartEX (スマートEX)
3. An online reservation service for booking Shinkansen tickets on the Tokaido and Sanyo lines. It is available in multiple languages and accepts international credit cards.
5. 自由席 (Jiyū-seki – Non-Reserved Seat)
6. Shinkansen seats that are available on a first-come, first-served basis. Passengers can sit in any available seat within the designated non-reserved cars.
8. 指定席 (Shitei-seki – Reserved Seat)
9. A seat that has been reserved in advance, guaranteeing you a specific seat number on a particular train.
11. グリーン車 (Green Car)
12. The equivalent of first-class seating on the Shinkansen, offering more spacious and comfortable seating compared to standard cars.
14. ゴールデンウィーク (Golden Week)
15. A series of consecutive national holidays in late April and early May when travel demand in Japan peaks, making reservations harder to secure.
17. お盆 (Obon)
18. Japanese Buddhist holiday in mid-August when many people travel to their hometowns, leading to crowded trains and transportation.
20. 年末年始 (NenmatSU Nenshi – New Year Holiday Season)
21. The Japanese New Year holiday period from late December to early January, another peak travel season with high demand for Shinkansen tickets.
23. Suica / PASMO
24. Prepaid IC cards used primarily in the Tokyo metropolitan area for trains, buses, and purchases at convenience stores. They are not Shinkansen tickets but can be used in conjunction with special Shinkansen services.
26. ツーリストインフォメーションセンター (Tourist Information Center)
27. Information centers located in major stations where multilingual staff assist tourists with travel information, maps, and ticket guidance.
28. Loppi / FamiPort
29. Multimedia kiosks located in convenience stores like Lawson (Loppi) and FamilyMart (FamiPort), used to reserve and purchase event tickets, transportation passes, and Shinkansen tickets.

Summary: Where to Buy Shinkansen Tickets? A Complete Guide for First-Time Visitors to Japan